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I Can't Open Company Documents in My Browser. What should I do?
I Can't Open Company Documents in My Browser. What should I do?

Facing issues opening company PDFs? Fix by updating Adobe plugin, adjust settings, or download and using Adobe Reader for seamless access.

Written by The Company Check Team
Updated over a week ago

If you're encountering difficulties opening PDFs of company documents in your browser, don't worry—there are simple solutions to get you back on track.

Possible Causes:

  1. Outdated Adobe PDF Plugin:

    • Google Chrome and Firefox rely on the Adobe PDF plugin to display PDFs. An outdated plugin can lead to compatibility issues.

  2. Browser Settings:

    • Certain browser settings or extensions may interfere with PDF rendering.


1. Update Adobe PDF Plugin:

  • For Chrome:

    • Type "chrome://extensions/" in the address bar.

    • Locate "Adobe Acrobat" and click "Update" if available.

  • For Firefox:

    • Open the menu.

    • Navigate to "Add-ons" and find "Adobe Acrobat."

    • Click "Check for Updates."

2. Adjust Browser Settings:

  • Disable browser extensions temporarily to check for conflicts.

  • Ensure that your browser's built-in PDF viewer is enabled.

3. Download and Open Using Adobe Reader:

  • If browser-based solutions don't work:

    • Download the PDF document.

    • Open it using Adobe Reader installed on your system.

By following these steps, you should be able to resolve the issue and access company documents seamlessly. If problems persist, consider reaching out to our support team here or write to us at [email protected]. In no time our dedicated team will get back to you.

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