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How Do I Inform You About a Website Bug or a Technical Issue?
How Do I Inform You About a Website Bug or a Technical Issue?

Encountered a website bug or issue? Report it to The Company Check for prompt resolution. Your feedback shapes our seamless user experience.

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Written by The Company Check Team
Updated over a week ago

At The Company Check, we value your feedback and collaboration in ensuring a smooth and seamless user experience. If you encounter any website bugs or technical issues, we encourage you to report them promptly. Here's a guide on how to inform us about a website bug or technical problem:

  1. Report the Issue:

    • If you come across a bug or technical glitch while using our website, please take a moment to report it. Your insights play a crucial role in enhancing our platform.

  2. Contact Us:

  3. Provide Details:

    • When reporting the issue, be specific about the problem you encountered. Describe the steps leading to the issue, the page or feature affected, and any error messages received.

  4. Submit Screenshots (if possible):

    • If applicable, include screenshots or any visual aids that can help us better understand the issue. This visual information expedites the identification and resolution process.

  5. Our Support Team Responds:

    • Once your report is received, our versatile support team will acknowledge it promptly. They will assess the reported bug and, if necessary, escalate it to our Development team.

  6. Development Team Resolution:

    • Bugs reported are swiftly passed on to our skilled Development team. They work diligently to analyze and address the technical issue, ensuring a quick resolution.

Key Considerations:

  • Feedback Appreciated:

    • We appreciate your proactive role in reporting bugs or technical issues, contributing to the continuous improvement of our platform.

  • Transparent Communication:

    • Our support team maintains transparent communication throughout the resolution process, keeping you informed about the progress.

  • Continuous Improvement:

    • Your feedback aids in our commitment to delivering a seamless and user-friendly experience. We continuously strive to enhance our platform based on user insights.

Collaboration between users and our support and development teams is pivotal in maintaining a high-quality user experience. Thank you for taking the time to report website bugs and technical issues. Your contribution is instrumental in making The Company Check even better.

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